MEDICAL AND TRAVELL DOCUMENTS
You are responsible for all requirements concerning medical vaccinations and certificates, precautions against malaria and yellow fever, visas, international currency and passports, and Shofu Safaris accept no liability if such requirements have not been correctly arranged by you.
It is also your responsibility to report on time for all transport arrangements and to ensure that, you have all travel tickets & documents. We cannot be held responsible for any additional costs if you fail to do so and in the case of passengers being refused entry by any immigration or other authority, all repatriation costs are to be borne by the passenger.
Most countries are able to buy a visa on arrival at the airport of other border crossing, the fee is between 50 – 100 USD depending on which country you are from. If you have doubts about visa you can contact the embassy or we can help you get the information. Visa can only be paid by USD cash.
Tanzania uses two currencies, USD and Tanzanian shilling, but a visitor can bring any amount of foreign currency. Weather in cash or traveler’s cheque and it may be exchanged at the commercial banks, authorized dealers, or at the bureau de change operating at the international Airport, major towns and border posts.
Upon confirmation of your trip, a 50% deposit will be needed to pay for the hotels, this payment is done by Telegraphic transfer via your internet banking or via your Bank, the rest can be paid a month before arrival, or by cash or credit card on arrival, if paying by credit card there will be a 6% bank charge added to the balance. The deposit is treated as nonrefundable.
You are strongly advised to take out adequate insurance against all risks for an adequate sum. The Company does not undertake to provide medical care (except to call in the flying doctors transfer service in Tanzania) and the Company does not accept liability for any inadequate care provided.
For safari you can wear khaki or any other colored clothes, on safari you will be in the safety of the vehicle so color is not a big issue, you would want to avoid Blue and Black and this attracts Tsetse flies in Tarangire and some areas of Serengeti.
For your Kilimanjaro or Meru climb you will need hiking boots, thick winter socks, warm long underwear, trousers, T-shirts, sweaters, coat, gloves, hat, sunglasses, walking stick and small backpack to carry your lunch and water, you may also bring power bars. All this items are available for rent, but try to at least bring your own hiking boots as they will be more comfortable.
Tanzania has only one time zone. Local time is GMT + 3 and Daylight Savings Time is not used.
If you are unhappy with any service or facility provided, you must immediately inform your representative (guide, tour leader, the driver provided by Shofu Safaris) and allow them to attempt to resolve the issue as soon as possible.
If a representative has been informed and the complaint is not resolved to your satisfaction, a formal complaint can be made to Shofu Safaris in writing. This must be done within 28 days of completion of the tour. We accept no liability for complaints not notified in accordance with this.